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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey George

March 21, 2025

5  out of  5
rating by Jeffrey George
"I don't ever answer texts about insurance but the way Chris approached me was not the normal and felt like this is worth answering back. To cut to the chase not only did he get me new car insurance 60 a month less for the same coverage a national company was not to mention dropping my home owners with a bundle over 450 less a year. Would highly recommend this company. Very easy to work with and communicate with."
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Anthony Murgidi

February 18, 2025

5  out of  5
rating by Anthony Murgidi
"Rick was awesome at helping my family transfer all of our insurance needs. We were able to bundle home, auto, life, personal property, and disability insurances into one monthly payment, saving money in the process. His communication was great as we had to go back and forth over several months due to how much insurance we were changing over. His clear communication made it easy to know where we were in the process. Thanks Rick!"
We responded:
"Anthony & Liz. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for the fantastic review and trusting us with your auto, home, and life insurance!! Welcome to our agency! "
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Andrew Bateman

February 12, 2025

5  out of  5
rating by Andrew Bateman
"Quick service with a smile. Have never had a better experience acquiring car insurance."
We responded:
"Andrew, Thank you for such a great review! Thank you for your business and trust ! So glad we could help with your auto insurance needs. "
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jacky hinz

January 29, 2025

5  out of  5
rating by jacky hinz
"Rick and his team are amazing. They always answer when you call. They are also very professional and amazing! I’m so happy I made the switch! They treat you like a person and not just another number!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I am glad we were able to assist you with your life insurance needs. If there is anything else we can do to help, please let us know! "
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Marianne Fabry

January 16, 2025

1  out of  5
rating by Marianne Fabry
"Absolutely horrible customer service. I have been quoted approximately 5 different rates for my new car insurance and was talked into bundling my car and homeowners to save money. After bundling and being told a monthly rate, they are auto drafting my monthly fee at $40.00 per month higher than I was told! Rick and Chris nothing totally ignore my calls, emails, texts! I have never been treated with this level if total disrespect and disregard. Every week I’d receive a new policy change with a different amount from what I was quoted ranging from $128., $154., $163., $167. $229. Ridiculous!!! They messed up my homeowners transfer, which they told me they would handle, resulting in me paying for TWO homeowners policies until I corrected it. The very worst part of this experience has been their complete lack of disrespect by ignoring me. I get NO RESPONSE AT ALL. They don’t answer the phone, emails, or texts. I plan to report both Rick and Chris."
We responded:
"Thanks so much Marianne! Welcome to our agency! We are here for all of your insurance needs."
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Courtney McFetridge

January 14, 2025

5  out of  5
rating by Courtney McFetridge
"Wonderful experience working with Christopher to have my car insurance switched from out of state. If you've ever moved across states, you know how much of a headache it can be to get all your ducks in a row. Chris was able to help me out quickly and fully over email, which was very helpful to respond and work with him on the side during a work meeting. Not to mention, significant cost savings on my policy. Thank you for your help Chris!!"
We responded:
"Thank you so much for the awesome review, Courtney! So glad that we could help with your auto insurance needs! Chris is a tremendous asset to our agency! Welcome to the area! "
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Aingelina

December 3, 2024

5  out of  5
rating by Aingelina
"Chris was a HUGE help in getting me started with insurance for my first car. He explained everything and was flexible with me throughout the process. Awesome service!"
We responded:
"Thanks so much for the great review, Aingelina! Chris does an amazing job and we are lucky to have him as part of the team. So glad we could help with your auto insurance! Congrats on the car! "
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Desiree Star

October 16, 2024

5  out of  5
rating by Desiree Star
"State Farm has been the most accommodating and considerate car/life insurance I have ever worked with. They genuinely want to help you get the best coverage for your money."
We responded:
"Desiree. Thank you very much for the review! I am so glad Chris was able to help with your auto and life insurance needs. Welcome to our agency! So happy to have you as a customer! "
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Eric Heimberger

September 30, 2024

5  out of  5
rating by Eric Heimberger
"Rick and his staff are always very helpful , easy to work with and professional. I would recommend their services to any prospective customer."
We responded:
"Eric, thank you for a great review! We are happy to help with your auto, home, and life insurance needs! So glad to have your family as part of our agency ! "
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Jim Dugan

September 26, 2024

5  out of  5
rating by Jim Dugan
"Rick provides great service and has great rates."
We responded:
"Jim, thank you for the great review! So glad you are a customer! Thank you for trusting us with all of your insurance needs. "
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mike iannacci

September 26, 2024

5  out of  5
rating by mike iannacci
"Rick is always available to answer questions in a prompt way."
We responded:
"Thank you very much for the kind words and review! So happy to help with your auto and homeowners insurance. "
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James Payne

August 25, 2024

5  out of  5
rating by James Payne
"I am a new client. Rick, and his team has been very helpful and fulfilled every request. Recommend them to all"
We responded:
"James, thank you for great review! Very happy to help with your auto and home insurance needs! Welcome to our agency !"
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Nikki Hill

April 9, 2024

5  out of  5
rating by Nikki Hill
"Rick Orio and his team are very knowledgeable, professional and kind, they really worked with me to get the best rates of coverage for my vehicle, as well as my home. They even have life insurance. I’ve had nothing but a great experience with this office. Hats off to you 🎩🎩🎩🎩🎩"
We responded:
"Nikki, Thank you for your fantastic review! So glad we were able to help with your auto and life insurance !! Welcome to our agency !! "
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Scott Seal

March 6, 2024

5  out of  5
rating by Scott Seal
"Always a warm welcome great knowledge of my policies and answered all my questions with great knowledge. Definitely would recommend for all your insurance needs"
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Pamela Payne

July 14, 2022

5  out of  5
rating by Pamela Payne
"I started with Rick about 3 years ago and my first impression has not changed which is that he is very knowledgeable, very helpful, very in tune to an individual's personal circumstances and situation; he genuinely cares about his clients and meeting their needs; everyone in his office has always been very kind and helpful; my needs have always been taken care of in a quick, efficient, and friendly manner. It's nice to know that people like that still exist in the insurance business. I highly recommend them"
We responded:
"Hi Pamela. Thanks so much for the awesome review! Thank you so much for your business and letting us take care of your insurance needs! So glad to have you part of our agency!"
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Christine Bhatia

April 7, 2022

5  out of  5
rating by Christine Bhatia
"Rick is very personable and helpful. He takes the time to help you figure out your needs and makes sure you are covered. We saved money over our previous insurance company."
We responded:
"Hi Christine, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Tim Feagans

February 25, 2022

5  out of  5
rating by Tim Feagans
"I have been buying home and auto insurance for over 40 years and Rick is one of the best insurance professionals I have encountered. He is very knowledgeable, pleasant and professional. Delighted to have him managing our insurance and happy to be with State Farm for the first time."
We responded:
"Thank you for the wonderful review, Tim! I truly care about my customers and want to make sure they are happy in every aspect. Thank you for trusting me with your insurance needs and I am happy to have you as part of our State Farm family!"
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Judy McDonald

January 26, 2022

5  out of  5
rating by Judy McDonald
"Rick,and his assistant, are exceptionally helpful, and very responsive to my call. The cost of insuring with State Farm was way below my previous company, even after I added another car. I look forward to many years with them."
We responded:
"Judy, thanks so much for the review! I will pass on the kind words to Madison, I am so glad that we earned your business!"
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Alex Marquis

December 21, 2021

5  out of  5
rating by Alex Marquis
"I reached out to Mady Miller to discuss some options for switching insurance, as I thought I was paying too much at Geico. She was incredibly responsive and easy to work with. With a quick quote I was on my way to saving over $100/month for the same coverage in no time at all. 10/10 would recommend to anyone."
We responded:
"Hi Alex. I am so happy that Madison was able to help with your insurance needs. She does a fantastic job! Thank you for the awesome review! We look forward to working with you for years time come!"
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Gil Moyer

December 10, 2021

5  out of  5
rating by Gil Moyer
"Staff was friendly when I stopped into the office"
We responded:
"Gil, thank you for your business! I am glad we were able to come up with a plan that fits your needs. We appreciate your review! Stop in anytime!"
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Andrés Vega

December 8, 2021

5  out of  5
rating by Andrés Vega
"Rick is a great professional, he will always worry that you get what you need at the best price. With just one call he always solves my insurance needs, managing everything quickly and efficiently. I always recommend him to my friends and they have had only good comments regarding his work."
We responded:
"Andres- Thanks so much for your review! I am so glad that we were able to help with your auto and renters insurance! We appreciate your feedback and I will pass it along to the team!"
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John Riggs

December 2, 2021

5  out of  5
rating by John Riggs
"I’ve been a client of Rick’s since he took over the branch I previously belonged to. It was a seem less change and the team has always been very helpful and responsive to all my questions and coverage changes. Most often I have dealt with Josh and he has been great . When anyone asks me about my insurance company I tell them who I’m with and recommend they call Rick and his State Farm team."
We responded:
"Thanks so much John! We appreciate your business and I will pass along the kind words to Josh. He does a tremendous job and we are lucky to have him as part of the team. Thanks for trusting us with your home and auto insurance !"
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Michael M

August 11, 2021

5  out of  5
rating by Michael M
"Great ppl been with them a year now great prices, available all the time Ty Mike n Laura Pottsville pa"
We responded:
"Mike and Laura. Thanks very much for the kind words! The team and I are so appreciative of your business! We take pride in handling all of your insurance needs."
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Christopher Miller

August 5, 2021

5  out of  5
rating by Christopher Miller
"A very smooth transition from my old insurance company to theirs. My account manager was very informative and suggested the best products for my needs. I highly recommend this agency for all your insurance needs."
We responded:
"Hi Christopher. I am so glad we were able to help with your insurance needs! Thank you very much for your business!!"
Profile photo of Christopher Scarcelle

Christopher Scarcelle

April 14, 2021

5  out of  5
rating by Christopher Scarcelle
"I was shopping around for a better auto rate which we all know can be challenging. Madison Miller responded in a timely and professional manor. She was helpful, informative and not pushy. She worked with me to get me a great rate as well as bundle my home. She was the best insurance agent I had the privilege to work with. Give her a call, you won't regret it."
We responded:
"Christopher, thanks so much for your business ! I am glad we were able to help with your auto insurance needs! I will pass along the kind words to Madison."